Returns & Refunds

Due to the nature of curated gift boxes and personal care products, all sales are final.

We do not accept returns or exchanges.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at veronica@yourvipbox.com. Include your order number and photos of the issue, and we will work with you to resolve it.

Replacements & Refunds

If a replacement item is available, we may offer a replacement. If a replacement is unavailable, we may issue a refund at our discretion.