Shipping & Delivery

Processing Time

Orders are processed within 1–2 business days (excluding weekends and holidays). During peak seasons or promotional periods, processing may take up to 3–5 business days. You will receive a confirmation email once your order has been dispatched.

Delivery Estimates

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days (available at checkout)
• Overnight Shipping: 1 business day (select regions only, available at checkout)

Delivery times are estimates and begin once your order has been handed to the carrier. We are not responsible for delays caused by the shipping carrier or unforeseen circumstances such as severe weather.

Order Tracking

Once your order ships, you will receive an email with your tracking number and a link to track your package. You can also contact us at veronica@yourvipbox.com with your order number if you need assistance locating your shipment.

Shipping Rates

Shipping rates are calculated at checkout based on the destination, package weight, and selected shipping method. We occasionally offer free standard shipping promotions — sign up for our newsletter to be the first to know.

International Shipping

At this time, we only ship within the United States. We hope to expand internationally soon.

Lost or Stolen Packages

Your VIP Box is not responsible for packages that are lost or stolen after confirmed delivery by the carrier. If your tracking shows delivered but you have not received your package, please contact the carrier directly and reach out to us at veronica@yourvipbox.com so we can assist where possible.